NexStore

Return & Refund Policy

Return window

You may return an item within 7 days of delivery if it is unused and in its original condition.

Non-returnable items

Custom, personalized, or opened personal-care items cannot be returned.

Refunds

Refunds are processed within 5–10 business days after the returned item is received and inspected.

How to return

Contact support via the "Contact us" page to start a return.